Sana user behavior

Source: production MongoDB sanaa_agent. Snapshot 23 Oct 2026, ~21:30 Asia/Muscat. Green/red badges show the change from the previous snapshot (24 Sep 2026).

731+607Active, last 14 days
1,005+686Active, last 30 days
3,081+1,267All registered accounts
24+2Paid subscribers now
How the counts are defined. Every row in users is a registered account. Email-verified is the subset that finished verification. Paid is an active subscription on Starter, Professional, or Developer (now labelled “business”), excluding 11 internal billing-exempt accounts. Free plan is still an account.
2,530+1,176Email verified
551+92Unverified signups
1,050+329Never started a chat
219.4 OMR+16.8 OMRCompleted Paymob charges
What changed in a month. Registered accounts grew +1,267 (+70%), and engagement grew faster than the account base: 30-day active users nearly tripled to 1,005 +686. A concentrated activity burst around 13–15 Oct (peak 294 active on 14 Oct) and a signup burst in ISO week 42 (716 accounts) drove most of it. Payments grew modestly: +14 completed orders, +16.8 OMR collected. Paid subscribers are still largely quiet — 8 of 24 opened a chat in 30 days.

Activity

Daily active users. 23 Oct is a partial day. Source: sessions.updated_at, 23 Sep–23 Oct 2026. Peak 294 on 14 Oct.

DateActive usersSessions updated
23 Sep46
24 Sep610
25 Sep613
26 Sep1117
27 Sep77107
28 Sep81115
29 Sep2530
30 Sep4364
1 Oct910
2 Oct1317
3 Oct1321
4 Oct1824
5 Oct1218
6 Oct1118
7 Oct1827
8 Oct3359
9 Oct1728
10 Oct1726
11 Oct4670
12 Oct2737
13 Oct129169
14 Oct294421
15 Oct155246
16 Oct4373
17 Oct5076
18 Oct4464
19 Oct4250
20 Oct4479
21 Oct3363
22 Oct3955
23 Oct2647
WindowActive usersSessions touchedUser messagesPaid users active
Last 7 days188450——
Last 14 days7311,4804,8945 of 24
Last 30 days1,0052,0606,5948 of 24
All time2,031 ever chatted5,593—24 current

Message counts are user-role messages whose timestamp falls in the window.

New accounts by ISO week

Week 43 is partial through 23 Oct. Source: users.created_at. Peak week is W42 (716 accounts) — up from W36 (188) last snapshot.

ISO week 2026Signups
W3199
W3282
W3382
W3427
W3557
W36187
W37109
W3843
W39127
W40206
W41186
W42716
W4364

134 signups in the last 7 days, 831 in 14 days, 1,272 in 30 days. 2,217 accounts have Google linked.

Accounts and payment

3,044 accounts are on the free plan. 24 are paying. 11 more are internal business-plan accounts with billing waived. 2 accounts have no billing status.

PlanActive nowNotes
Free3,044Default allowance
Developer / business monthly139 of these have no completed Paymob order
Professional monthly4Paid
Starter monthly5Paid
Professional annual2Paid
Business, billing exempt11Internal, not counted as paid
No billing status2

Paymob history: 296 orders (75 paid, 87 failed, 134 pending). The 75 paid orders come from 21 unique accounts and total 219.404 OMR.

Paid users are mostly quiet. Only 8 of the 24 current paid subscribers opened a chat in the last 30 days, and 5 in the last 14 days. Most recent usage is on the free plan.

What people use Sana for

Two signals. Skills are what the agent was asked to follow. Files are what landed in the chat workspace. A chat can match more than one job.

Users in the last 30 days, by job

File-type based approximation (image/web/doc/slide/sheet/code file types in the workspace). A user can appear in more than one row. Bar width is share of the largest row (332).

JobUsers
Images and design332
Websites198
Documents259
Research265
Slides69
Code and apps176
Spreadsheets46

Images and design is the widest match: logos and posters, and also pictures generated inside websites and slide decks.

Skills the agent was told to follow

All-time read_skill calls: 7,448 total (up from 3,652). Presentations first, then documents and websites.

JobSkill calls
Presentations2455
Documents1802
Websites1270
Spreadsheets251
CVs163
Research137
Dashboards102
Mobile apps37
Financial analysis37

Files produced in chat workspaces

All-time file counts on sessions, not unique users. Source: sessions.workspace_files.

OutputFiles
Images (png, jpg, svg, webp)7,702+3,002
Word (docx)1,915+511
HTML pages1,517+666
PDF972+319
PowerPoint (pptx)704+188
Excel (xlsx)534+149

Elsewhere on the platform: 2,990 site deployments still present (1,005 created in the last 30 days), 143 agents, 56 tasks, 442 knowledge-base documents. Lifetime metering on user records: about 13.54 billion tokens and 27,557 hours of sandbox time.

Entities using Sana

Organisations inferred from email domains. Personal/free providers (Gmail, Hotmail, iCloud, Outlook, Yahoo…) are counted as individuals.

2,885Individuals (personal email)
196Entity accounts · 104 domains
72Education accounts
26Government accounts

Education — 27 institutions, 72 accounts

InstitutionAccounts
Sultan Qaboos University31
University of Nizwa8
Sohar University3
gcet.edu.om3
nebraska.edu3
nct.edu.om2
utas.edu.om2
alshaab.edu.iq1
asu.edu.om1
buc.edu.om1
css.edu.om1
edu.uiz.ac.ma1
el-css.edu.om1
fps.edu.om1
gulfcollege.edu.om1
hji.edu.om1
majancollege.edu.om1
myschool.edu.om1
nu.edu.om1
ochs.edu.om1
paluniv.edu.ps1
scd.edu.om1
students.alquds.edu1
students.liu.edu.lb1
svc.edu.om1
taiz.edu.ye1
unl.edu1

Government — 26 accounts

EntityAccounts
Ministry of Education23
Telecom Regulatory Authority (TRA)3

Companies — 63 accounts across 35 domains

DomainAccounts
atomicmail.io7
liondapt.com6
hebase.com5
flakeian.com4
jobscai.com4
asyad.om2
gwshare.com2
hudzer.com2
kingdom.com.om2
minitts.net2
omanarts.com2
sanaabot.com2
a-smartech.com1
abraj-oman.com1
agri-innovate.com1
aitechacademy.om1
alkhalilalabdali.com1
anq.om1
awj.om1
dd2car.com1
ecgsa.com1
ewboman.com1
fekrait.com.sa1
iconcubic.com1
maskery.biz1
mccain.co.uk1
mwasalat.om1
oman.com1
redsandfalcon.co.om1
rihal.om1
saifalrawahi.com1
saifsultans.com1
sust.com1
tatefarm.com1
you.om1

Note: 35 further "corporate-looking" signups are disposable-email or Gmail-typo domains (e.g. gnail.com, temp-mail hosts), excluded from the company table.